Dealing with Difficult People

Event description

If certain people drain your energy or derail your day, this workshop helps you take back control. You’ll learn why difficult behavior shows up, how to respond in a way that lowers tension, and what actually works in real-world situations.

Presented by:

Steve McCaslin is a Washington SBDC Certified Business Advisor and is located in Coupeville, WA. Steve is a retired Naval Flight Officer and has spent 20+ years in the corporate world in sales, strategy and business development, business consulting, corporate training, and leadership development training, mentoring, and coaching. He is a graduate of the University of Georgia with a BS in Agriculture, where he majored in Poultry Science.