SCORE The Toxic Workplace Playbook: How Culture Breaks Down and Spreads

Event description

Toxic workplace cultures rarely develop from a single issue—they form through repeated behaviors, unspoken norms, and inconsistent leadership over time. This session examines how harmful patterns take root, spread across teams, and become normalized within organizations.

Participants learn to recognize system-level signals of dysfunction, understand how silence and misalignment contribute to cultural drift, and identify where breakdowns begin. The session provides practical strategies to interrupt negative patterns and begin restoring clarity, consistency, and healthier team dynamics.

Talking Points

a. How toxic cultures form through repeated patterns and normalized behaviors

b. The role of silence, inconsistency, and misalignment in spreading toxicity

c. Organizational signals of dysfunction beyond individual behavior

d. How toxic patterns spread across teams and impact performance

e. Practical ways to interrupt patterns and begin cultural repair

Our Presenter, Wendy Tolbert

Wendy Tolbert is the co-founder of Tolbert Consulting Group LLC, where she helps organizations align strategy, optimize execution, and heal workplace culture for sustainable success. With over 25 years in the technology industry, she combines technical expertise with a passion for building healthier, more effective teams. Her work spans portfolio, program, and project management, PMO leadership, audits, and optimization, always with a people-first approach.

As a coach and speaker, Wendy delivers team-1:1 and team coaching, team building workshops, leadership development training, and keynote sessions on toxic workplace healing & renewal and emotional intelligence for sales kickoffs, conferences, conventions, and retreats. She is also the author of Fiddlehorn at Work: Book 1 of the Fiddlehorn Chronicles, a spiritual allegory exploring the roots and impacts of toxic workplace culture in modern work environments.

Wendy holds an MS in Computer and Information Systems and multiple project management industry certifications. She loves spending time with family and friends, traveling, and spontaneous adventures. She values genuine connections and believes we are better together when we show up as our authentic selves